Isolation Housing

Entering Isolation

If you have contracted COVID-19, you will be contacted to immediately enter isolation housing. If you test positive for COVID-19, the next steps will be:

  1. You will receive an email notification of a positive result and with instructions to pack and prepare to move temporarily to your permanent residence or to temporary isolation housing.
  2. You will receive a phone call to help answer any questions you have about temporary isolation housing and an email confirmation with details on your isolation accommodations and check-in instructions.
  3. You will be expected to check into isolation housing as soon as possible the day you receive a positive test result.
    • You must follow all public health guidelines, including the use of masks, physical distancing, and hand washing.
  4. You must remain in your assigned room for the duration of your isolation. You will only be allowed to leave your assigned room to go outdoors. When outdoors, students in isolation should wear a mask, social distance, and not gather. When exiting the building, use the most direct route and only use an elevator one at a time (if available) when needed.

Isolation Locations

UW-Madison provides apartment, residence hall spaces, and hotel isolation spaces for Housing residents based on occupancy needs and contract dates. Accommodation assignments will be emailed to residents moving to isolation.

What You Need

Be sure to bring supplies you’ll need for at least the next 10+ days. This includes:

  • School supplies (textbooks, notebooks, pens, etc.)
  • Electronics and chargers
  • Comfortable clothing and any comfort items that will help your space feel more — this could include a blanket, pillows, and items to help you relax
  • Personal care items and any prescription and non-prescription medications

Note: limit your personal belongings to two standard-sized suitcases and one carry-on for ease of transportation. You must be able to handle your luggage yourself; drivers will not be able to assist. 

Transportation

During Summer Term our Isolation and Quarantine accommodations are within walking distance of Summer Term Housing. Transportation is provided during certain times of day for residents going into quarantine or isolation housing in University Apartments or hotels and for those cleared to return from a hotel to their residence hall. Visit our Transportation page for details and schedules. Do not take public transportation.

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What if I forget an important item in my dorm?

Housing staff may not be able to retrieve items from your room. If special circumstances arise, contact covid19housing@housing.wisc.edu.

Expectations

  • You should limit your time outdoors and remain in your assigned room most of the time except in the event of an emergency
  • When outdoors, students should wear a mask at all times, social distance, and not gather
  • When exiting buildings, use the most direct route and only use an elevator one at a time (if available) when needed – use stairs when possible instead
  • Quiet hours are from 11pm – 7am. Courtesy hours are 24/7
  • No visitors allowed this includes other isolated or quarantined students
  • No smoking or vaping (you will not be able to leave the building to smoke or vape)
  • No controlled substances or alcohol permitted
  • No pets allowed (with the exception of approved service animals)
  • No deliveries after 9pm
  • You must wear a mask anytime outside of the room
  • You must continue adhering to all policies in the Student Housing Handbook
  • First-time violations of COVID-related policies can result in Housing contract jeopardy status or removal depending on severity, and second-time violations can result in removal from University Housing

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What can I do while in Isolation?

Students are encouraged to bring items with them for school. Students will have access to UWNet WiFi for access to coursework and entertainment.

Space & Amenities

Provided Items

Depending on your isolation location, the following items will be in the room upon arrival:

Summer Term

Slichter Residence Hall

  • Linen pack with sheets, blanket, towels, and washcloth
  • Pillow and pillowcase
  • Desk, chair, lamp, wardrobe
  • Tissues, paper towels, and cleaning wipes
  • Shared bathroom with soap and toilet paper
  • Fan
  • Snack pack

Bathrooms are shared by floor wing. There are no single use bathrooms in Slichter.

A kitchen is available on the second floor for students in isolation.

Laundry facilities are available on the first floor.

University Apartments

  • Linen pack with sheets, blanket, towels, and washcloth
  • Pillow and pillowcase
  • Desk, chair, lamp, closet
  • Kitchen with refrigerator and microwave
  • Router
  • Tissues, paper towels, and cleaning wipes
  • Shared bathroom with soap and toilet paper
  • Fan
  • Snack pack

Hotels

  • Bed
  • Linens
  • Towels
  • Desk
  • Free Wi-Fi access
  • Soap, shampoo, and lotion
  • Snack pack

Linens

Bathrooms

For Summer Term Housing see Slichter notes above. If you are in University Apartments, you will have a shared bathroom (one per apartment). Hotel isolation spaces will use private bathrooms (one per room).

WiFi and Cable TV App

High-speed WiFi is available at all isolation locations. A router will be available at University Apartments. Cable TV is available through the SpectrumU app.

Assistance

Questions about accommodations can be emailed to covid19housing@housing.wisc.edu.

Personal Laundry

  1. Coordinated through Lazybones
  2. Log in or sign up for an account at mylazybones.com
  3. On the scheduled pick-up day, place laundry in the laundry bag provided
  4. Place the laundry bag outside your door, following the protocol for removal of items from your room
  5. Clean laundry will be placed outside your door, following the protocol for accepting deliveries
  6. Close your door

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Meals

You will be responsible for ordering and paying for your own meals. If you have snacks feel free to pack them. A snack pack will be provided with limited supplies including bottled water, snack chips, granola bars, microwave meals, and plastic utensils. This is meant as an emergency pack for immediate and late-night arrivals but not as a sustained food source for the duration of your stay. Allergy and gluten-free options are available.

Upon request, students in isolation can reduce a portion of their current semester dining plan obligation and funds (up to a $200 credit). This reduction would be credited against your current dining plan obligation in your student center financial account (SIS) with UW-Madison and removed from the Housing Resident Food Account balance on their Wiscard.

Reimbursement Request

Students in isolation may request to reduce a portion of their current semester dining plan obligation up to a $200 credit. This reduction would be credited against your current dining plan obligation in your student center financial account (SIS) with UW-Madison and removed from the Housing Resident Food Account balance on their Wiscard. To request reimbursement please email covid19housing@housing.wisc.edu.

For any student accounts currently paid in full, this would result in a refund to you. Otherwise, it will reduce the current outstanding balance owed. If a refund is anticipated, ensure your mailing address in your MyUW Student Center is up to date or that you are enrolled in eRefunding direct deposit to receive this refund promptly. For refunds, contact covid19housing@housing.wisc.edu and indicate your requested amount (up to $200).

Meal Options

This adjustment is a way for you to repurpose your funds while being responsible for ordering your own food and groceries by using third party ordering services for delivery while in isolation:

Starship

Isolation and Quarantine students during Summer Term Housing in Slichter Hall will be able to access food delivery service through Starship Technologies robots. Use your Wiscard when ordering through the Starship app and use your Housing Dining Plan and take advantage of a 5% discount on every order.

Packages, Mail, & Deliveries

Packages

You can continue to have packages delivered to your permanent academic year address. You will receive an email notification when a package is logged for you and it will be held at the desk until you return. If there is something essential you need (i.e. medication, academic supplies, etc.), you may email covid19housing@housing.wisc.edu and request your package be delivered to your isolation housing.

Mail

If you are expecting something important, email covid19housing@housing.wisc.edu and request that your mail be checked regularly and brought to your isolation housing.

Deliveries

Deliveries are accepted daily from 7am – 9pm. Deliveries will not be accepted after 9pm. Orders from restaurants, grocers, and other online services should have your name, isolation building name, and isolation room number specified for delivery.

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Will I be able to receive packages and mail while in isolation?

Packages

You will continue to have packages delivered to your permanent address. You will receive an email notification when a package is logged for you. You must email covid19housing@housing.wisc.edu and request your package be brought to your isolation housing.

Mail

If you are expecting something important, email covid19housing@housing.wisc.edu and request that your mail be checked regularly and brought to your isolation housing.

Cleaning & Prevention

Following CDC guidelines to minimize staff entering areas with potential COVID-19 exposure, you are responsible for day-to-day cleaning of your spaces and your own trash removal.

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My roommate went to isolation and I want my room cleaned. What can I do?

Time since roommate has been in your room

CDC Recommendations

Options

Less than 24 Hours Clean and disinfect the space Contact your hall desk to radio a Building Supervisor for assistance in cleaning/disinfection
More than 24 hours Cleaning is sufficient; disinfect is optional Check out a cleaning kit from your hall desk to wipe down areas of concern in your room
More than 3 days Nothing additional is needed Check out a cleaning kit from your hall desk to wipe down areas of concern in your room

Health & Safety

Resources

You may be experiencing a range of emotions including anger, sadness, fear, and loneliness. It is normal to feel this way, and we are here to help you! A professional staff member will contact you towards the beginning of your arrival at your temporary room. Know that you are not alone and the following resources are available to support you:

Hand Washing

To ensure the safety of yourself and others, we ask that you follow these steps each time you wash your hands:

  1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
  2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
  3. Scrub your hands for at least 20 seconds.
  4. Rinse your hands well under clean, running water.
  5. Dry your hands using a clean towel or air dry them.

Medical Needs

If you feel like you are experiencing worsening symptoms of COVID-19, call UHS at 608-265-5600 or call 911 in an emergency.

Security

For public safety, students will be asked to stay in their building except for retrieving meals and deliveries or for emergencies. If there is an emergency, call UW-Madison Police at 608-264-2677 or 911.

Building Emergency

In the event of an emergency, you may need to exit your building. Put on a mask to exit your facility via the nearest exit.

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When is it important to wash my hands?

Prior to:

  • Opening your door to accept deliveries
  • Before eating food
  • Before and after treating a cut or wound
  • After using the toilet
  • After blowing your nose, coughing, or sneezing
  • After touching garbage or other items that may be contaminated

Why is hand washing important?

Hand washing is one of the most effective ways to prevent the spread of the virus and avoid getting others sick. It is especially important to wash your hands frequently with soap and water while scrubbing the palms, back of hands, in-between fingers, and underneath the fingernails.

Leaving Isolation

In most cases, you will be released on the 6th day from your test collection date.

IMPORTANT: You were issued an antigen test as you entered isolation accommodations. If you do NOT have any symptoms on Day 5, you need to test.

  • If you test negative, you will be released on the Anticipated Release Date in your Room Assignment email.
  • If you test positive OR are experiencing symptoms on Day 5, please phone to report your positive test or symptoms. Your release date will be adjusted to the full 10 day period.

Departure Date Procedures

  1. University Housing will determine when your isolation period ends and notify you via email to your @wisc.edu email account when you are formally released.
    You cannot check back into your residence hall or return to campus until you have received this clearance email. This email will contain detailed instructions on leaving, checking out and returning to your residence hall. Your residence hall access will be reinstated upon your formal release from isolation and your residence hall room key will be returned to you at the Hall Desk.
  2. Pack all personal items and recheck you have everything with you before you leave. We are not responsible for items left behind. If you accidentally left something behind please contact the Isolation and Quarantine Housing Team.
  3. Wash your hands and put on a mask prior to exiting the isolation space.
  4. If you were issued a university key for your isolation room, please place it in the hall desk key drop-box at check-in. If you were assigned to a local hotel follow check-out procedures for that specific hotel.

For Summer Term Slichter Hall Assignments, please leave your temporarily issued key in the Slichter Hall Desk Key Drop Box before departing. 

Transportation

Slichter Residence Hall Summer Term

Summer Term Housing in Kronshage is within walking distance of Isolation and Quarantine temporary housing. Feel free to walk back to the Holt desk to check back into your room during their posted summer Desk hours.

When leaving please place your Slichter Hall room key in the Slichter Hall Desk Key Drop Box before departing.

University Apartments 

Only request transportation if you are unable to make it back to your residence hall by your own means. Please arrange a ride, take public transportation, or the bus if you are able.

Hotel Shuttle Returns

The shuttle route provides return service to campus and runs continuous loops with posted hotel pick-up times. For your hotel’s departure times, please visit our Transportation page.

If you require special transportation accommodations, please contact the Isolation and Quarantine Housing Team to assist.

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How do I pick up items I left behind?

The facility you stayed at will reach out to coordinate if they find items left behind. You may phone 608-262-9743 or email COVID19Housing@housing.wisc.edu to report lost items. Please include your name contact information, and a description of the item, and the location you stayed in. University Housing is not responsible for lost items.