Isolation Housing

If you have recently tested positive for COVID-19, you will be instructed to isolate. You will work with University Health Services (UHS) to determine when you are able to leave isolation (a minimum of 10 days). During isolation, you should monitor and manage your symptoms to stop the spread of the virus. UHS will check-in with students in isolation housing via a symptom survey in MyUHS that will be emailed daily.

As part of our efforts to create a healthy campus, the University of Wisconsin-Madison has published an anonymous COVID-19 self-symptom assessment web app.

Entering Isolation

Students that have contracted COVID-19 will be contacted to immediately enter isolation housing.

If you test positive for COVID-19, the next steps will be:

  1. You will receive a text notifying you of the positive result and to prepare to move to temporary isolation housing.
  2. You will receive an email and a follow up call with details on your isolation accommodations and help answering any questions you have about temporary isolation housing.
  3. You will be expected to check into isolation housing by 5pm the day you receive a positive test result.
  4. Student Life staff will make contact with you after your arrival to check in. They will make a plan with you to check in throughout your stay.

Isolation Locations

UW-Madison has reallocated on-campus residence hall and hotel locations as dedicated isolation space for Housing residents:

  • Humphrey Hall
  • Jorns Hall
  • Kronshage Hall (designated buildings only)

What you need:

Be sure to bring the supplies you’ll need for at least the next 10 days. This includes school supplies (textbooks, notebooks, pens, etc), as well as electronics and chargers.

You’ll also want to bring comfortable clothing that you can rest in and maybe some workout clothes to get your body moving in your room! We also encourage you to bring any comfort items that will help make your space feel familiar. This could include a blanket, pillows, etc.

We encourage you to bring your personal care items, and don’t forget to bring any prescription and nonprescription medications!

Please limit your personal belongings to a standard-sized suitcase and carry-on if you will need help with transportation.

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What if I forget an important item in my dorm?

Housing staff will not be able to retrieve items from a resident’s room.

Students may purchase some essential items from University Housing Dining, including:

Irish Spring Bar Soap, Suave Shampoo, Suave Conditioner, Nyquil Cold & Flu Pill, Nyquil Cold & Flu Liquid, Dayquil Cold and Flu Pill, Dayquil Cold and Flu Liquid, Halls Cough Drops Honey Lemon, Halls Cough Drops Cherry, Tylenol Extra Strength 24 ct, Advil 24 ct, Carmex Lip Balm, Bic Razor, Soft Advance Toothbrush, Toothpaste Crest, Mouthwash, Benadryl Allergy Relief, Midol -4 ct, Clartin- 1 ct, Tampon, Feminine Pad

What if I don't want to walk?

Please bring only items you are able to carry. While transportation is offered for students with ADA accommodations, most students will have to walk to their isolation location. University Housing will NOT assist with carrying luggage.


  • Isolated students must remain in the designated area at all times, which includes their assigned isolation building and an enclosed outdoor space
  • If assigned to a hotel space for isolation, you must stay in your room at all times except in the event of an emergency
  • Quiet hours are from 11:00pm – 7:00am
  • No visitors allowed for isolation students
  • No smoking or vaping
  • No controlled substances, alcohol, or alcoholic beverages are permitted
  • No pets allowed with the exception of approved service animals
  • No deliveries after 9:00pm
  • Must submit a health self-assessment daily
  • Must wear a face covering anytime outside of the room
  • Must continue adhering to all policies in the Student Housing Handbook
  • First-time violations of COVID-related policies can result in Housing contract jeopardy status or removal depending on severity, and second-time violations can result in removal from University Housing
  • For general questions, contact 608-265-8294

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What can I do while in Isolation?

Students are encouraged to bring items with them for school. Students will have access to UWNet WiFi for access to coursework and entertainment.

Space and Amenities

Provided Items

The following items will be in the isolation room upon arrival:

  • Linen pack for bedding, including towels and washcloth
  • Pillow
  • Desk, Chair, Bookshelf, Built-In Dresser, Closet
  • TV, Remote
  • 2 Mini Fridges
  • 1 Microwave
  • Kleenex
  • Clothes hangers
  • Soap bar, shampoo, and lotion


  1. Requests to exchange linens can be submitted through an online maintenance request
  2. Students will receive an email to confirm when their new linens will be available
  3. Used linens are placed in the dirty cart in the tent, and a clean linen pack will be given in exchange


Students in residence hall isolation spaces will use shared bathrooms (1 per floor) which will be cleaned twice per week. There will be cleaning supplies and extra toilet paper in the bathrooms for residents to use between cleanings.

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How do I do personal laundry in Isolation housing?

Personal laundry service can be coordinated through Lazybones.

  1. Login or sign up for an account at
  2. On the scheduled pick-up day, place laundry in the “laundry” bag provided
  3. Place laundry bag in linen bins in your building
  4. Clean laundry will be delivered on the scheduled drop-off day


Preferred meal delivery is through University Housing. University Housing Dining and Culinary Service will deliver meals daily. To best serve all students, all meals are delivered in the evening, including dinner for that night and the next day’s breakfast and lunch, which can be stored in the refrigerator in your room. All meals are delivered cold and can be reheated with the microwave provided in the room.

University Housing meal delivery must be ordered online by 3:00pm for that day’s dinner and the following day’s breakfast/lunch.

Order Housing Meal Delivery

Order deadline is 3:00pm

Food deliveries will be made to the tent outside the residence hall. Students will be notified when their meal is available for pick-up.

For questions, contact our Dining team at or 608-293-4838.

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What kind of food choices will be available to me from Housing?

Here is an example of items offered (items subjected to change):

Breakfast – fruit, breakfast sandwich, yogurts, cereal, muffins, beverages.

Lunch – soup, microwaveable meals, sandwiches, dessert.

Dinner – Cheeseburger, Chef’s choice, Pizza, dessert. Snacks and Beverages will have an assortment of items.

Will Housing offer options for special dietary needs?

Each day, students will fill out their dietary restrictions/preferences when they order their meals.

How do I pay for Housing meal deliveries?

Your Wiscard will be charged the day after meals are ordered (example: all meals ordered on a Monday will be charged to your account on Tuesday).


Staff will notify you that you have received a delivery. Deliveries will be staged outside the isolation hall for pickup.

Acceptable delivery hours are 7am – 9pm daily. Deliveries will not be accepted after 9pm.

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What is the process for off-campus deliveries (groceries, amazon, etc.)

Deliveries will be placed in the tent outside your residence hall. Staff will call you when your package arrives and will also give instructions on how to retrieve it.

Will I be able to receive packages and mail while in isolation?


You will continue to have packages delivered to your permanent address. You will receive an email notification when a package is logged for you. You must email and request your package be brought to your isolation housing.


If you are expecting something important, email and request that your mail be checked regularly and brought to your isolation housing.

Health and Safety


You may be experiencing a range of emotions including anger, sadness, fear, and loneliness. It is normal to feel this way, and we are here to help you! A member of the Residence Life professional staff will make contact with you within 24 hours of checking in to your temporary room. They will routinely check in on you during the duration of your stay. In the meantime, please know that you are not alone and the following resources are available to support you:

Hand Washing

To ensure the safety of yourself and others, we ask that you follow these five steps each time you wash your hands:

  1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
  2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
  3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
  4. Rinse your hands well under clean, running water.
  5. Dry your hands using a clean towel or air dry them.

Medical Needs

If you feel like you are experiencing worsening symptoms of COVID-19, please call UHS at 608-265-5600, or call 911 in an emergency.

If you are experiencing symptoms of anxiety/depression and need to speak with someone, please call UHS at 608-265-5600 .

University Health Services will be in contact with you each day. Please leave your cell phone notifications on. If you are unavailable and UHS is not able to contact you by phone, staff may need to enter your room.


For public safety, students will be asked to stay in their building except for retrieving meals and deliveries, or for emergencies. If there is an emergency, call UW-Madison Police at 608-264-2677 or call 911.

Building Emergency

In the event of an emergency, you may need to exit your residence hall. Please put on a mask and exit your residence hall. Exit the floor you are on via the nearest stairwell. Exit the stairwell on the first floor.

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When is it important to wash my hands?

Before eating food

Before and after treating a cut or wound

After using the toilet

After blowing your nose, coughing, or sneezing

After touching garbage

Why is hand washing important?

Right now, during the COVID-19 pandemic, hand washing is one of the most effective ways to prevent the spread of the virus and avoid getting others sick. It is especially important to wash your hands frequently with soap and water while scrubbing the palms, back of hands, in-between fingers and underneath the fingernails.

Cleaning and Prevention

Following CDC guidelines to minimize staff entering areas of confirmed COVID-19 cases, residents will need to be responsible for day-to-day cleaning of their spaces, and a vendor will clean the shared common spaces twice a week. Residents are responsible for their own trash removal. If you are running low on supplies, please submit a maintenance request.

Leaving Isolation

Departure date procedures

  1. UHS will notify you via email to your email account when you are formally released. This typically is received 10 days after your positive test, if you have been fever-free for at least 24 hours and your symptoms are improving. If you never develop symptoms, you can leave isolation once formally released from UHS, 10 days after your positive test. UHS will work with you to determine when your isolation period ends. Your hall access will be reinstated upon your formal release from isolation.
  2. Pack all personal items and recheck that you have everything with you before you leave. Items left behind will not be accessible to staff until the room has been empty for 48 hours and sanitized by an outside vendor. We are not responsible for items left behind.
  3. Wash your hands and put on a mask prior to exiting your room.
  4. Drop off your key to the location listed in the UHS release email.
  5. Go to the info desk for your regularly assigned residence hall to pick up your key and return to your regular room.

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How do I pick up items I left behind?

The facility you stayed at will reach out to coordinate if they find items left behind. University Housing is not responsible for lost items.