This temporary housing option is for students who are a close contact or are uncomfortable remaining in-room with a roommate that is positive for COVID-19 and self-isolating in place in their residence hall.
If you have a positive COVID-19 test result please see Isolation Housing options for temporary accommodations.
If you have had close contact with a person who has tested positive for COVID-19, such as a roommate, please follow University COVID-19 Response and CDC guidelines for personal safety.
It is recommended that you are symptom free and receive a negative at-home rapid antigen test result before entering temporary accommodations.
You may be paired with another student during your stay.
Entering Quarantine
Quarantine Locations
UW-Madison University Housing provides limited hotel quarantine spaces for residents based on occupancy needs and contract dates. Temporary accommodation assignments will be emailed to residents.
What You Need
Be sure to bring supplies you’ll need for at least the next five (5) days. This includes:
- School supplies (textbooks, notebooks, pens, etc.)
- Electronics and chargers
- Comfortable clothing and any comfort items that will help your space feel more restful — this could include a blanket, pillows, and items to help you relax
- Personal care items and any prescription and non-prescription medications
- Snacks
Note: limit your personal belongings to two standard-sized suitcases and one carry-on for ease of transportation. You must be able to handle your luggage yourself.
Transportation
Please arrange your own transportation to your room assignment. Walk, arrange a ride from a friend, take public transportation, other ride services, or the bus if you are able. 80 Bus information can be found online. Find more transportation details for students entering temporary housing.
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What if I forget an important item in my residence hall room?
Housing staff may not be able to retrieve items from your room. If special circumstances arise, contact covid19housing@housing.wisc.edu.
Do residents in quarantine get any time outside?
Yes. When outdoors, students in quarantine should wear a mask, social distance, and not gather. If students are experiencing anxiety or depression, a range of physical and mental health services are available through University Health Services (UHS), including SilverCloud, an online resource that helps students work through a variety of topics including depression, anxiety, and stress.
Expectations
- Quiet hours are from 11 p.m. – 7 a.m.; Courtesy hours are 24/7
- No visitors allowed this includes other isolated or quarantined students
- No smoking or vaping (you will not be able to leave the building to smoke or vape)
- No controlled substances or alcohol permitted
- No pets allowed (with the exception of approved service animals)
- No deliveries after 9 p.m.
- You must wear a mask anytime outside of the room
- You must continue adhering to all policies in the Student Housing Handbook
- First-time violations of COVID-related policies can result in Housing contract jeopardy status or removal depending on severity, and second-time violations can result in removal from University Housing
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What can I do while I'm in quarantine?
You are encouraged to bring items with you for school. You will have access to WiFi where you can access coursework, streaming services, etc.
Space & Amenities
Provided Items
Depending on your quarantine location, the following items will be in the room upon arrival:
Hotels
- Bed
- Linens
- Towels
- Desk
- Free Wi-Fi access
- Soap, shampoo, and lotion
WiFi and Cable TV App
High-speed WiFi is available at all quarantine locations. Cable TV is available through the SpectrumU app.
Assistance
Questions about accommodations can be emailed to covid19housing@housing.wisc.edu.
Personal Laundry
- Coordinated through Lazybones
- Log in or sign up for an account at mylazybones.com
- On the scheduled pick-up day, place laundry in the laundry bag provided
- Place the laundry bag outside your door, following the protocol for removal of items from your room
- Clean laundry will be placed outside your door, following the protocol for accepting deliveries
- Close your door
Meals
You will be responsible for ordering and paying for your own meals. If you have snacks feel free to pack them.
You may use outside delivery services or access food delivery through Starship Technologies robots and use your Housing Dining Plan where available.
Meal Options
This adjustment is a way for you to repurpose your funds while being responsible for ordering your own food and groceries by using third party ordering services for delivery while in isolation:
Starship – some locations only
Isolation and Quarantine students may be able to access food delivery service through Starship Technologies robots where available. Use your Wiscard when ordering through the Starship app and use your Housing Dining Plan and take advantage of a 5% discount on every order.
Packages, Mail, & Deliveries
Packages
You can continue to have packages delivered to your permanent academic year address and you will receive an email notification when a package is logged for you. Your packages can be picked up once you return to your hall. If you need something essential during your quarantine, you can request a delivery to covid19housing@housing.wisc.edu if possible, your package may be delivered to your quarantine housing.
If you are expecting something important, email covid19housing@housing.wisc.edu and request that your mail be checked regularly and brought to your quarantine housing.
Deliveries
Deliveries are accepted daily from 7am – 9pm. Deliveries will not be accepted after 9pm. Orders from restaurants, grocers, and other online services should have your name, quarantine building name, and quarantine room number specified for delivery.
Cleaning & Prevention
Following CDC guidelines to minimize staff entering areas with potential COVID-19 exposure, you are responsible for day-to-day cleaning of your spaces and your own trash removal.
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My roommate went to quarantine and I want my room cleaned. What can I do?
Time since roommate has been in your room |
CDC Recommendations |
Options |
Less than 24 Hours | Clean and disinfect the space | Contact your hall desk to radio a Building Supervisor for assistance in cleaning/disinfection |
More than 24 hours | Cleaning is sufficient; disinfect is optional | Check out a cleaning kit from your hall desk to wipe down areas of concern in your room |
More than 3 days | Nothing additional is needed | Check out a cleaning kit from your hall desk to wipe down areas of concern in your room |
Health & Safety
Resources
You may be experiencing a range of emotions including anger, sadness, fear, and loneliness. It is normal to feel this way, and we are here to help you! A professional staff member will contact you towards the beginning of your arrival at your temporary room. Know that you are not alone and the following resources are available to support you:
- Your Residence Life staff contact – reach out to them if you need any support or have any questions
- University Health Services (UHS) offers a range of physical health and mental health services
- SilverCloud is an online resource that can help you work through a variety of topics including depression, anxiety, and stress
- Connect with friends and family
- Watch Netflix, Hulu, Disney+
- Exercise in your room
- Public Health Madison and Dane County
- Centers for Disease Control
Hand Washing
To ensure the safety of yourself and others, we ask that you follow these steps each time you wash your hands:
- Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
- Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
- Scrub your hands for at least 20 seconds.
- Rinse your hands well under clean, running water.
- Dry your hands using a clean towel or air dry them.
Medical Needs
If you feel like you are experiencing worsening symptoms of COVID-19, call UHS at 608-265-5600 or call 911 in an emergency.
Security
If there is an emergency, call UW-Madison Police at 608-264-2677 or 911.
Building Emergency
In the event of an emergency, you may need to exit your accommodations. Put on a mask and exit.
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When is it important to wash my hands?
Prior to:
- Opening your door to accept deliveries
- Before eating food
- Before and after treating a cut or wound
- After using the toilet
- After blowing your nose, coughing, or sneezing
- After touching garbage or other items that may be contaminated
Why is hand washing important?
Hand washing is one of the most effective ways to prevent the spread of the virus and avoid getting others sick. It is especially important to wash your hands frequently with soap and water while scrubbing the palms, back of hands, in-between fingers, and underneath the fingernails.
Leaving Quarantine
Returning to Campus
You may use temporary housing for five (5) nights. On the morning of day six you will receive an automated email from University Housing with check-out instructions.
Please be out of the room before 10 a.m. that morning.
When returning to campus plan to use public buses, ride services, or arrange your own transportation back to campus.
Departure Date Procedures
- Pack all personal items and recheck you have everything with you before you leave. We are not responsible for items left behind. If you accidentally left something behind, please contact the Isolation and Quarantine Housing Team.
- Wash your hands and put on a mask prior to exiting your room.
- Follow check-out procedures for that specific hotel. Use contact-less check-out whenever possible.
Transportation
Please arrange your own transportation to your permanent academic year room assignment in your residence hall. Arrange a ride, take public transportation, ride services, or the bus if you are able. 80 Bus information can be found online.
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How do I pick up items I left behind?
The facility you stayed at will reach out to coordinate if they find items left behind. You may phone 608-262-9743 or email COVID19Housing@housing.wisc.edu to report lost items. Please include your name contact information, and a description of the item, and the location you stayed in. University Housing is not responsible for lost items.