Quarantine Housing

Information below is for quarantine during the 2021 summer term.

If you have been contacted by a contact tracer or University Housing about medium or high-risk exposure to COVID-19, you will need to quarantine for a minimum of 14 days. Students living in University Residence Halls who need to quarantine have two options:

  • Option 1: Return to your permanent off-campus home for the quarantine period
  • Option 2: Be placed in a residence hall space designated as quarantine space for residents

Please note: If you choose to stay in a designated quarantine facility, you will only be allowed to leave your assigned room to get your COVID test. Otherwise, you must stay in your assigned room or designated quarantine outdoor area at all times and follow all quarantine expectations (listed below) until you are cleared to return to your normal residence hall room. No visitors will be allowed.

Entering Quarantine

Students that have had contact with an individual diagnosed with COVID-19 will be contacted by University Health Services and given a decision to either return to their off-campus home or enter quarantine housing.

If the student elects to enter quarantine housing, the next steps will be:

  1. You will receive an email and a follow-up call with details on your quarantine accommodations and help answering any questions you have about temporary quarantine housing.
  2. You will be expected to check in to quarantine housing by 3pm the day you receive notification, unless the notification is sent after 6pm
    • If you receive a notification after 6:00 PM, you will be relocated to quarantine housing the next morning. Please limit your activity outside of your room and avoid contact with others. You should only leave your room to use the restroom or in case of an emergency. You must also follow all public health guidelines, including use of face coverings, physical distancing, and hand washing. If you do not feel comfortable staying in your room until the morning, you can contact the House Fellow on Duty and request to be moved after hours.
  3. Return your assigned key to the key drop box located at Dejope Hall. Do not return your key to the desk.
  4. You will be provided check-in instructions for your quarantine room assignment via email.
  5. You must remain in your assigned room for the duration of your quarantine.

Your summer assignment room key will be issued to you, and your Wiscard access reinstated, once you are cleared to return to your regular room.

What You Need:

Be sure to bring the supplies you’ll need for at least the next 14 days. This includes school supplies (textbooks, notebooks, pens, etc), as well as electronics and chargers.

You’ll also want to bring comfortable clothing that you can rest in and maybe some workout clothes to get your body moving in your room! We also encourage you to bring any comfort items that will help make your space feel familiar. This could include a blanket, pillows, etc. The hotel may not provide a comforter on the beds, so we suggest bringing a blanket.

We encourage you to bring your personal care items, and don’t forget to bring any prescription and nonprescription medications!

Please limit your personal belongings to a standard-sized suitcase and carry-on if you will need help with transportation.

Student Life staff will make contact with you after your arrival to check in. They will make a plan with you to check in throughout your stay.

Transportation

With the proximity of summer housing to on-campus quarantine housing, transportation will not be available, and you would be required to walk to your quarantine location.

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What if I forget an important item in my dorm?

Housing staff will not be able to retrieve items from a resident’s room.

Students may purchase some essential items from University Housing Dining, including:

Irish Spring Bar Soap, Suave Shampoo, Suave Conditioner, Nyquil Cold & Flu Pill, Nyquil Cold & Flu Liquid, Dayquil Cold and Flu Pill, Dayquil Cold and Flu Liquid, Halls Cough Drops Honey Lemon, Halls Cough Drops Cherry, Tylenol Extra Strength 24 ct, Advil 24 ct, Carmex Lip Balm, Bic Razor, Soft Advance Toothbrush, Toothpaste Crest, Mouthwash, Benadryl Allergy Relief, Midol -4 ct, Clartin- 1 ct, Tampon, Feminine Pad

Do residents in quarantine get any time outside?

Yes, a designated area outside of Phillips Hall will be available to students staying in quarantine housing. If students are experiencing anxiety or depression, there are many mental health support resources available to help.

Expectations

  • Quarantined students must remain in their assigned room at all times except in the event of an emergency
  • Quiet hours are from 11:00pm – 7:00am
  • No visitors allowed for quarantining students
  • No smoking or vaping (students will not be able to leave the building to smoke or vape)
  • No controlled substances, alcohol, or alcoholic beverages are permitted
  • No pets allowed with the exception of approved service animals
  • No deliveries after 9:00pm
  • Monitor your symptoms (UHS offers an anonymous online health self-assessment to guide you based on any symptoms you might have)
  • Must wear a face covering anytime outside of the room
  • Must continue adhering to all policies in the Student Housing Handbook

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What can I do while I'm in quarantine?

Students are encouraged to bring items with them for school. Students will have access to WiFi where they can access course work, streaming services, etc.

Space & Amenities

Provided Items

The following items will be in the isolation room upon arrival:

  • Linen pack for bedding, including towels and washcloth
  • Pillow
  • Desk, Chair, Bookshelf, Built-In Dresser, Closet
  • TV, Remote
  • 2 Mini Fridges
  • 1 Microwave
  • Kleenex
  • Clothes hangers
  • Soap bar, shampoo, and lotion

Linens

  1. Requests to exchange linens can be submitted through an online maintenance request
  2. Students will receive an email to confirm when their new linens will be available
  3. Used linens are placed in the dirty cart in the tent, and a clean linen pack will be given in exchange

Bathrooms

Students in residence hall isolation spaces will use shared bathrooms (1 per floor) which will be cleaned twice per week. There will be cleaning supplies and extra toilet paper in the bathrooms for residents to use between cleanings.

WiFi

High-speed WiFi is available at all quarantine locations. Please refer to the in-room guide for location specific connection instructions.

Assistance

Questions in regard to accommodations can be emailed to COVID19Housing@housing.wisc.edu.

Personal Laundry

  1. Coordinated through Lazybones
  2. Login or sign up for an account at www.mylazybones.com
  3. On the scheduled pick-up day, place laundry in the “laundry” bag provided
  4. Place laundry bag outside your door, following the protocol for removal of items from your room
  5. Clean laundry will be placed outside your door, following the protocol for accepting deliveries
  6. Close your door

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Can I order items from UW QuickMart?

Yes, students may purchase items from University Dining Quick Mart. Please click here to access the Quick Mart web page and place your order.

Meals

Preferred meal delivery is through University Housing. University Housing Dining and Culinary Service will deliver meals daily. To best serve all students, all meals are delivered in the evening, including dinner for that night and the next day’s breakfast and lunch, which can be stored in the refrigerator in your room. All meals are delivered cold and can be reheated with the microwave provided in the room.

University Housing meal delivery must be ordered online by 3:00pm for that day’s dinner and the following day’s breakfast/lunch.

Order Housing Meal Delivery

Order deadline is 3:00pm

For questions, contact our Dining team at dining.iso@housing.wisc.edu or 608-293-4838.

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What kind of food choices will be available to me from Housing?

Here is an example of items offered from University Housing for residents in quarantine (items subjected to change):

  • Breakfast – fruit, breakfast sandwich, yogurts, cereal, muffins, beverages
  • Lunch – soup, micromeals, sandwiches, dessert
  • Dinner – cheeseburger, chef’s choice, pizza, dessert; snacks and beverages will have an assortment of items.

Will Housing offer options for special dietary needs?

Each day, residents in quarantine housing will fill out their dietary restrictions/preferences when they order their meals.

How do I pay for Housing meal deliveries?

Your Wiscard will be charged at the end of your stay.

Can I order food delivered from other restaurants or businesses?

Yes. Deliveries are to be placed in the tent outside of the quarantine residence hall.

Packages, Mail, & Deliveries

Packages

You can continue to have packages delivered to your permanent summer address. You will receive an email notification when a package is logged for you. You must email isolationHousingTeam@housing.wisc.edu and request your package be brought to your quarantine housing.

Mail

If you are expecting something important, email isolationHousingTeam@housing.wisc.edu and request that your mail be checked regularly and brought to your quarantine housing.

Deliveries

Deliveries are to be staged outside the quarantine hall for pickup. Acceptable delivery hours are 7am – 9pm daily. Deliveries will not be accepted after 9pm. Orders from restaurants, grocers, or online services should have your name and quarantine room number specified for delivery. Please refer to the in-room guide for the location specific delivery address.

Protocol for Accepting Deliveries and Meals

  1. Staff will knock to indicate they are setting a delivery outside of your door
  2. Put on a mask and use hand sanitizer or wash your hands according to guidelines
  3. Pause and count to ten before you open your door after it is knocked on to allow guest services time to vacate the area
  4. Open your door to access your delivery
  5. Remain inside your room while retrieving your delivery
  6. Close your door

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What is the process for off-campus deliveries (Amazon, groceries, etc.)?

Deliveries are to be staged outside the quarantine hall for pickup. Acceptable delivery hours are 7am – 9pm daily. Deliveries will not be accepted after 9pm. Orders from restaurants, grocers, or online services should have your name and quarantine room number specified for delivery. Please refer to the in-room guide for the location specific delivery address.

Cleaning & Prevention

Following CDC guidelines to minimize staff entering areas with potential COVID-19 exposure, residents will need to be responsible for day-to-day cleaning of their spaces, and a vendor will clean the shared common spaces twice a week. Residents are responsible for their own trash removal. If you are running low on supplies, please submit a maintenance request.

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Testing

Students in quarantine will need to test with University Health Services to see if they develop an infection. Testing is available at the Porter Boat House Monday through Friday, 8am–5pm, with a lunch closure from 12-1pm.

If you feel like you are experiencing symptoms of COVID-19, please call UHS at 608-265-5600, or call 911 in an emergency.

If you test positive for COVID-19 during your stay, you will remain in your current quarantine housing location until you have completed the isolation period and are cleared to return to your residence hall by UHS.

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Health & Safety

Resources

You may be experiencing a range of emotions including anger, sadness, fear, and loneliness. It is normal to feel this way, and we are here to help you! A staff member will make contact with you within 24 hours of checking in to your temporary room. They will routinely check in on you during the duration of your stay. In the meantime, please know that you are not alone and the following resources are available to support you:

Hand Washing

To ensure the safety of yourself and others, we ask that you follow these five steps each time you wash your hands:

  1. Wet your hands with clean, running water (warm or cold), turn off the tap, and apply soap.
  2. Lather your hands by rubbing them together with the soap. Lather the backs of your hands, between your fingers, and under your nails.
  3. Scrub your hands for at least 20 seconds. Need a timer? Hum the “Happy Birthday” song from beginning to end twice.
  4. Rinse your hands well under clean, running water.
  5. Dry your hands using a clean towel or air dry them.

Medical Needs

If you feel like you are experiencing worsening symptoms of COVID-19, please call UHS at 608-265-5600, or call 911 in an emergency.

If you are experiencing symptoms of anxiety/depression and need to speak with someone, please call UHS at 608-265-5600.

Security

For public safety, students will be asked to stay in their room or in the designated outdoor space except for getting their Covid test, or for emergencies. If there is an emergency, call UW-Madison Police at 608-264-2677 or call 911.

Building Emergency

In the event of an emergency, you may need to exit your residence hall. Please put on a mask and exit your residence hall.

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When is it important to wash my hands?

Prior to:

  • Opening your door to accept deliveries
  • Before eating food
  • Before and after treating a cut or wound
  • After using the toilet
  • After blowing your nose, coughing, or sneezing
  • After touching garbage

Why is hand washing important?

Right now, during the COVID-19 pandemic, hand washing is one of the most effective ways to prevent the spread of the virus and avoid getting others sick. It is especially important to wash your hands frequently with soap and water while scrubbing the palms, back of hands, in-between fingers and underneath the fingernails.

Leaving Quarantine

Departure Date Procedures

  1. UHS will notify you via email to your wisc.edu email account when you are formally released. UHS will work with you to determine when your quarantine period ends. Your hall access will be reinstated upon your formal release from quarantine.
  2. Pack all personal items and recheck that you have everything with you before you leave. Items left behind will not be accessible to staff until the room has been empty for 48 hours and sanitized by an outside vendor. We are not responsible for items left behind.
  3. Wash your hands and put on a mask prior to exiting your room.
  4. Drop off your key to the location listed in the UHS release email.
  5. Go to the info desk for your regularly assigned residence hall to pick up your key and return to your regular room.

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How do I pick up items I left behind?

The facility you stayed at will reach out to coordinate. The facility is not responsible for lost items.